Terms & Conditions

These terms & conditions have 2 sections. The first relates to the events and software element of our business. The second relates to the sale of goods through the Contact25 shop. Both are related so we recommend you read all of the conditions. Click here to view the terms & conditions relating to the sale of goods.

 

Events / Software

By booking a Contact25 event you represent and warrant that you have the right, authority and capacity to enter into this Agreement and are registering your acceptance of and agreement to abide by all the Contact25 Terms & Conditions. Contact25 strives to give business people the opportunity to meet other like-minded people in a safe and secure environment and while we take every reasonable precaution when accepting customers we cannot however verify the personal details of those taking part in our events.

 

The onus is on you to verify personal information to your own satisfaction and we recommend that you do so. When making contact with participants at one of our events we would ask you to show the same caution you would undertake when meeting other people you do not know.

By registering with Contact25 you agree that neither Contact25 nor its associates is liable for any damages, direct or indirect, that may arise from partaking in Contact25 services.


This includes any damages, without limitation, arising out of communicating with other participants registered with Contact25. Such damages include, without limitation, physical damages, bodily injury and or emotional distress and discomfort.

 

Contact25 takes every reasonable precaution to choose event venues which are safe and secure and ensures that any equipment we provide is properly installed and maintained however events are held at venues over which Contact25 and its associates have no control. Therefore, in the event that you are injured or suffer damages of any kind at a Contact25 event, you agree to release Contact25 and its associates from any liability with respect thereof.

 

As a registered participant of a Contact25 event you understand that Contact25 offers an opportunity for meeting new people but Contact25 does not guarantee that any participant will successfully match with another participant. If however any participant is dissatisfied at the outcome of an event, Contact25 agrees to offer a free pass to a subsequent event, or a full refund. Contact25 is not liable for any damage, without limitation, resulting from use of the Contact25 website. If you have any technical difficulties when using the site, please contact info@contact25.com.

 

Contact25 staff always strive to carry out their duties for the optimal benefit of our customers and event participants but in case of dissatisfaction with any part of our organisation or its representatives, please write to info@contact25.com in the first instance.

 

AGREEMENT BETWEEN USER AND Contact25
This Web site ("www.contact25.com") is offered to you, the user, conditioned on your acceptance without modification of these Terms of Use. Your use of this Web site constitutes your agreement to the Terms of Use.

 

CUSTOMERS

Customers may not transfer their accounts to any other person or entity. Customers must promptly inform Contact25 of the following: changes in the expiration date of any credit card used in connection with the Service; changes in home or billing address; and apparent breaches of security, such as loss, theft, or unauthorised disclosure or use of an ID or password. Until Contact25 is notified, by e-mail at info@contact25.com of any breach in security, the Member will remain liable for any unauthorised use of Contact25.

 

Customers of Contact25 may be removed at any time, and without cause, by either Contact25 or the Customer upon notification of the other by electronic or conventional mail. When a customer requests termination, customers are liable for charges incurred by them.

 

Customers are responsible for providing all personal computer and communications equipment necessary to gain access to Contact25. Access to and use of Contact25 is through a combination of an email and a password. Each Member must keep their email and password strictly confidential.

 

For security reasons, Contact25 will not release passwords, except as may be specifically required by law or court order or through the online password reminder service. Unauthorised access to the Service is a breach of this Agreement and a violation of law.

Any liability of Contact25 including without limitation any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of records, whether for breach of contract, tortuous behaviour, negligence, or under any other cause or action, shall be strictly limited to the amount paid by or on behalf of the customer to Contact25 for the preceding 12 months.

 

PERSONAL AND COMMERCIAL USE LIMITATION
Contact25 is for your personal and commercial use. You may not copy, modify, distribute, display, perform, create derivative works from, transfer or sell any information, software, products or services obtained from Contact25 whether printed, visual, audio, radio, electronic, email forwarding, TV, satellite, digital transmission, scanned, website re-cycled or any other form of material except where expressly noted that the material is available for such purpose.

 

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this Web site, you warrant to Contact25 that you will not use this Web site for any purpose that is unlawful or prohibited by these Terms of Use.

 

USE OF BULLETIN BOARD, AND OTHER MESSAGING SERVICES

This Web site contains bulletin boards and other message or communication facilities (collectively, "Messaging Services"). You agree to use the Messaging Services only to send and receive messages and material that are proper and related to the particular Messaging Service. By way of example, and not as a limitation, you agree that when using a Messaging Service, you will not:
• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, distribute, or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information.
• Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents.
• Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
• Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded.
• Falsify the origin or source of software or other material contained in a file that is uploaded.
• Except to the extent expressly allowed, advertise, or offer to buy or sell any goods or services, or conduct or forward surveys, contests or chain letters. In no event may you use any such Messaging Service to advertise or sell any goods or services, which you are in the business of advertising or selling.
• Download any file posted by another user of a Messaging Service that you know, or reasonably should know, cannot be legally distributed in such manner.
You acknowledge that all Messaging Services are public and not private communications and Contact25 has the right to monitor all communications on the platform. Further, you acknowledge that Contact25 does not endorse chats, postings, conferences, and other communications by other users, and such communications shall not be considered reviewed, screened, or approved by Contact25. Contact25 reserves the right for any reason to remove without notice any contents of the Messaging Services received from users, including without limitation bulletin board postings, articles, weblogs and private messages. Contact25 reserves the right to deny in its sole discretion any user access Contact25 Messaging Services without notice.

1. Contact25 is NOT a recruitment database; customers cannot utilise the information provided to re-charge for recruitment services or approach other customers to change jobs (head hunt) In the event of a customer, profiting directly through the use of the information provided within the customer's homepage the customer will be terminated immediately.

2. Contact25 is NOT a network marketing or MLM company and will not accept this kind of activity within its customers or at its events. In the event of a customer, profiting directly through the use of the information provided within the customer's homepage or from sending information about network marketing or MLM products, services to the customer will be terminated immediately.

3. Contact25 is NOT a "free to advertise database" - the sending of unsolicited emails (SPAM) advertising products and services to customers either using Contact25 messaging tools or forums or directly to customers e-mail addresses is NOT PERMITTED. The collection of Contact25 customers’ e-mail addresses from the profile pages or from the database for ANY use without the written permission of Contact25 is considered as theft and legal action will be taken against offenders. Contact25 customers are allowed to get in touch with and view contact details of customers who they meet at our events or who they have agreed to link with.

4. Contact25 gives no warranty or guarantee on the information provided by the customer.

5. Contact25 is not liable for any misrepresentation of a customer

6. Contact25 is not liable for any loss of job or any expenses incurred in the pursuit of employment.

LINKS TO THIRD PARTY SITES
This Web site may contain hyperlinks to Web sites operated by parties other than Contact25. Such hyperlinks are provided for your reference only. Contact25 does not control such Web sites and is not responsible for their contents. Contact25 inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

SERVICE CONTACT
Contact info@contact25.com with questions or problems with this Web site.

COPYRIGHT AND TRADEMARK NOTICES
All contents of this Web site are: Copyright © 2004 Jukebox Marketing Ltd. and/or its suppliers, Jukebox Marketing Ltd, The Old Forge, Seaton Lane, Seaham, SR7 0LS. All rights reserved.
Other product and company names mentioned herein may be the trademarks of their respective owners.

MODIFICATION OF THESE TERMS AND CONDITIONS
Contact25 reserves the right to change the terms, conditions and notices under which this Web site is offered without notice.

 

LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Contact25 AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEB SITE AT ANY TIME.
Contact25 AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED OR OBTAINED THROUGH THIS WEB SITE FOR ANY PURPOSE, OR THE RESULTS THAT MAY BE OBTAINED FROM USING THE SITE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. Contact25 AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL Contact25 AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF Contact25 OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

 

GENERAL

This agreement is governed by the laws of the United Kingdom. You hereby consent to the exclusive jurisdiction and venue of courts in the United Kingdom in all disputes arising out of or relating to the use of this Web site. Use of this Web site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.
You agree that no joint venture; partnership, employment, or agency relationship exists between you and Contact25 as a result of this agreement or use of this Web site.

The Contact25 performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Contact25 right to comply with law enforcement requests or requirements relating to your use of this Web site or information provided to or gathered by Contact25 with respect to such use.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

This agreement constitutes the entire agreement between the user and Contact25 with respect to this Web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Contact25 with respect to this Web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters and/or data that may be used herein are not intended to represent any real individual, company, product or event.
Any rights not expressly granted herein are reserved. © 2007 Jukebox Marketing Ltd. All rights reserved.

 

Sale of Goods

Our contract

When you place an order to purchase a product from Contact25, we will send you an e-mail confirming receipt of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

 

Returns

In addition to your 30-day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days.

To ensure the safe return of your items and the correct allocation of the items to your order, please follow the guidelines below:

  • Please print the return label and include it in your return package. Do not change the size of the return package when printing as this can make the label unreadable for our scanners.
  • If you cannot print the label, please include the payslip (the original or a copy) or a piece of paper with the name of the person who ordered the items, the order number and the reason for the return.
  • Please use the Contact25 cardboard box and the manufacturer's original package to return the item.
  • If you no longer have the Contact25 cardboard box, please include the name of the person who ordered the items and the order number in the sender field on the package.

 

Our 30-day returns guarantee

Our 30-day* returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact, clothing must have labels attached) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty.

 

Refund Policy

When you send your item back to us (or, in the case of large electrical items delivered via specialist courier, when we collect the item from you), we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.

 

You can also view completed returns and refunds at the bottom of an order's summary page in Your Account. If the return and refund do not appear in Your Account after four weeks from the day you sent us your return, please contact us for further assistance.

 

How Refunds Are Calculated

Items returned because they are damaged, defective or incorrect

If you are returning an item because of an error on our part or, in accordance with our returns policy, because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us (either via a personalised pre-paid return label, or by refunding your return postage costs). We will also refund the cost of gift-wrapping and other services provided to you in connection with your purchase, where applicable.

 

Contact25 will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

 

Items returned within the seven-day cooling off period

By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.

 

Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item and the cost of sending the item to you as follows:

  • where you are returning an item that was part of a larger order, we'll refund the per-item charge for delivery that you incurred
  • where you are returning an entire order, we'll refund applicable per-item delivery charges and the per-delivery charge that you incurred
  • we will refund only standard (Airmail) postage charges for items delivered outside the UK where we collect an item from you, we reserve the right to recover the costs of collection from you.
  • if you use a personalised pre-paid return label, we will deduct the return postage from your overall refund.

 

We will not refund the cost of gift-wrapping, your costs in returning the item to us and other services provided to you in connection with your purchase unless you return the item to us because of an error on our part or because it is defective.

 

Items returned under the 30-day or 14-day returns guarantee

Where you are withdrawing from your purchase between seven and 30 days after delivery (or between seven and 14 days in the case of large electrical items), and there has been no error on our part, we will refund only the cost of the item. We will not refund the cost of gift-wrapping, delivery or other services provided to you in connection with your purchase. If you use a personalised pre-paid return label, we will deduct the return postage from your overall refund.

 

Note: personalised pre-paid return labels are not available for all UK delivery addresses, and they are not available for delivery addresses outside the UK.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

 

Despite our efforts, a small number of the products in our shop may be mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation. For more details, please review our Pricing and Availability policy and our Availability Guide, both of which apply to products ordered from us.

 

When We Charge Your Card

We charge your credit or debit card at the point you place your order. If you have paid by cheque and we owe you a full or partial refund, we will send a refund cheque for the correct amount.

 

Confirming availability

Availability information for the titles in our catalogue is listed on each item's detail page. Beyond what we say on that page, we cannot be more specific about availability. As we process your order, we will inform you by e-mail if any items you order turn out to be unavailable.

 

Customs

When ordering goods from Contact25 for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Contact25, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

 

Children

Contact25 does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Contact25 only with the involvement of a parent or guardian.

 

Losses

Contact25 will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. Contact25 does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

 

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

 

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

 

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

 

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